What's on the Shop Ticket PDF

Understand every section of the shop ticket your production team uses.

Written By Dennis Rodin

Last updated About 10 hours ago

[Screenshot: A full Shop Ticket PDF showing all sections]

The shop ticket is generated when you open an order and click Document Generation at the top right, then select Generate Shop Ticket. Unlike the invoice and receipt, the shop ticket is not automatically generated. You print it when your team is ready to start production.

The shop ticket does not show any pricing. It is designed for your production staff and contains only the information they need to build and install the monument.

Header information

The top left shows:

  • Order Number,

  • Issue Date,

  • Sales Rep,

  • Cemetery,

  • Cemetery Contact,

  • Cemetery Phone,

  • Cemetery Address.

The top right shows:

  • From with your company name, address, and phone.

  • To with the customer's name, address, phone, and email.

Item lines

Same layout as the invoice: Die, Base, Sub-base (if enabled), Vase, Porcelain, and Etching with their details and quantities. No prices are shown. Dimensions display in the same format you entered them. If you typed in feet-inches, they show in feet-inches. If you typed in inches, they show in inches.

Design Information

Shows the decedent's name, date of birth, date of death, and epitaph.

Quote Highlights

[Screenshot: The Quote Highlights section showing monument details, finishes, and lettering]

A summary box showing:

Monument with the type, granite color, upright dimensions, base dimensions, sub-base dimensions (if enabled), and foundation dimensions.

Finishes with the polish/finish for each side of the upright and base (front, back, edges, top). If a standard preset was used (P2, P3, P5, S2, S3, S5, or PFT/BRP for flat markers and bases), the preset name is shown. Otherwise, each surface is listed individually (for example, "F Polished, B Steeled, E Rock, T Polished").

Lettering & Carving with the lettering style, litho color, carving type, and any options like porcelain, vase, or etching.

Order Notes

Displays whatever was entered in the Order Notes field during the monument configuration.

Installation Notes are also shown on the shop ticket if you added them during the cemetery step. These include placement details like which direction the stone should face or where exactly in the plot it goes.

Checkboxes and fill-in fields

The right side and bottom of the shop ticket have fields your team can fill in by hand:

  • Foundation Details with lines for Length and Width (pre-filled from the order if entered).

  • Material with checkboxes for Customer Granite or Stock Granite.

  • Delivery with checkboxes for Delivery to Cemetery, Placed in Cemetery, or Customer will pick it up.

  • Foundation is set by with checkboxes for Cemetery or Us.

  • Placement Notes with a blank line for handwritten notes.

  • Site Visit Purpose with a blank line for describing the purpose of a site visit.

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