How to Add Accessories
Add porcelain pictures, vases, and etching to your monument order.
Written By Dennis Rodin
Last updated 26 days ago
The Accessories section is part of Step 3 (Items & Configuration). Each accessory can be toggled on or off. Prices from accessories are automatically added to the Accessories line in the Pricing panel.
Porcelain Picture
Toggle on Porcelain Picture. Then select:
Shape — choose the shape of the porcelain: oval, heart, rectangle, round, cross, square/diamond, or domed.
Size & Options — choose from the sizes available for the shape you selected. If a size is missing, go to Settings > Accessories and add that size for the shape you need.
Important: Every porcelain size must have a shape attached to it in Settings → Accessories. If you select a size with no shape configured, the order will throw "Something went wrong, an unexpected error occurred" when you try to save. To fix it, open Settings → Accessories, find that porcelain size, and pick a shape (oval, heart, rectangle, etc.). Same applies to vases.
Mode — select B&W, Color or Sepia.
Quantity — change the number if the order needs more than one.
For non-standard porcelains, click the Custom button on the right. This opens a text field where you can describe exactly what you need, and you can Upload Photos that will be attached to the order.
You can also toggle on Charge Now to enter a price immediately. The amount is added to the Accessories line in the Pricing panel.
Learn more: How to Set Up Your Porcelain and Vase Options
Vase
Toggle on Vase. Then select:
Style / Material — choose the style and material (granite, bronze, or metal) from the presets you've set up in your Accessories settings. If a material is not showing, you need to add it in Settings > Accessories first.
Size — choose from the sizes available for the style you selected.
Quantity — change the number if needed.
Click Custom for non-standard vases. Same as porcelain: describe what you need, upload photos, and use Charge Now to set a price.
Learn more: How to Set Up Your Porcelain and Vase Options
Etching
Toggle on Etching. First, select the type: Laser Etching or Hand Etching.
Then choose how it will be handled:
In-house (manual fee) means you handle the etching yourself. Enter the price manually. You can also select Color Etching here.
Vendor quote means you'll send it to a vendor. This opens a description field where you can describe the etching requirements, Upload Artwork, and optionally toggle Charge Now to give the customer a price before receiving the vendor's quote.
Note: Leave Charge Now off if you need to request a vendor quote first. You can always add the price later when you edit the order.
Administrative Fee
Below the accessories, you can toggle on Administrative Fee to add an admin charge to the order. The amount is entered in the Pricing panel.
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