How to Configure Email Communications

[Screenshot: Settings → Communications showing the email toggle, From Name, and Reply To Address fields]

Go to Settings → Communications to manage how MonuDesk communicates with your clients.

Email toggle

Turn the Email toggle on or off. If turned off, your customers will not receive any emails from MonuDesk. If turned on, the system will send emails to customers when relevant (receipts, confirmations, etc.).

From Name

Enter the From Name that customers will see in their inbox. This should be your company name, not your personal name. For example, "Watson Monument Company" instead of "Dennis."

Reply To Address

Enter your Reply To Address. We recommend using your Gmail, Microsoft, or business email address here. When a customer receives an email from MonuDesk and clicks reply, the reply goes directly to this email address instead of to MonuDesk.

Related articles:

• How to Manage Your Company Profile

• How to Manage Team Members