How to Cancel/Archive an Order

Cancel an order you no longer need.

Written By Dennis Rodin

Last updated About 1 month ago

To cancel an order, open the order and click the three-dot menu at the top right. Then click Cancel Order.

What happens when you cancel

The order is moved to the Archive. It no longer appears on your active order board. All order details, documents, and payment history are preserved.

Finding a cancelled order

Cancelled orders are stored in the Archive alongside completed orders. Click the Archive button at the top of the Order Management board to find them.

Learn more: How to View Archived Orders

Good to know

Warning: Cancelling an order cannot be undone. If you cancel by mistake, you would need to create a new order from scratch. If you're unsure, consider leaving the order in its current stage until you're certain.

Related articles: