How to Customize To-Dos on an Order

Enable, disable, or add custom to-dos for a specific order.

Written By Dennis Rodin

Last updated About 2 months ago

[Screenshot: The settings button on an order card, circled in red]

To customize the to-dos on a specific order, click the settings button at the top right of the order card.


What you can do

[Screenshot: The to-do settings popup showing toggles for each to-do]

Enable or disable individual to-dos for that order. For example, if an order doesn't need a rubbing, you can turn that to-do off so it doesn't clutter the checklist.

Add custom badges to the order. These are custom to-do items you create yourself for anything that isn't covered by the default checklist.


Good to know

Most to-dos auto-activate based on what the order contains. Monument orders automatically get stone, stencil, and engraving to-dos. If the order has a porcelain, the porcelain to-do appears. If it's a service order, only the relevant service to-dos show up.

The settings button lets you override this for individual orders when you need to.

Note: For advanced to-do settings that apply across all orders, go to Settings β†’ Workflow. This is covered in How to Configure Your Workflow Settings.

Tip: Need custom to-dos that auto-activate based on what's selected in the new quote? Reach out to us via the chat and we'll set it up for you.


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