How to Contact Support

[Screenshot: The chat support widget showing "How can we help you today?" with Send us a message and Search for help options]

There are two ways to reach us:

1. Chat support (recommended)

Click the blue chat icon at the bottom right of your screen. This opens a support widget where you can:

Send us a message to start a conversation with our team.

Search for help to browse our help articles directly from the widget.

Messages tab shows your previous conversations.

Help tab opens the full helpdesk.

Changelog tab shows the latest updates and new features.

Your message is first handled by MonuBrain, our AI support assistant. MonuBrain is trained on MonuDesk's full documentation and should be able to answer most questions. If it can't resolve your issue, you'll be connected to a human. You can also request a human at any time.

2. Email

You can also email us directly at info@monudesk.com. We recommend using the chat for faster responses.

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